Welcome to Dyner. By using our app and services, you agree to the following Terms & Conditions. Please read them carefully before placing any order.
1. Acceptance of Terms
By accessing or using Dyner, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
2. Services
Dyner provides online food ordering and delivery services connecting customers, restaurants/vendors, and delivery partners.
3. User Accounts
- Users must provide accurate information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any activity under your account will be considered your responsibility.
4. Orders & Payments
- All orders are subject to restaurant/vendor acceptance.
- Prices, taxes, and delivery charges may vary depending on location and vendor.
- Payments can be made through available payment methods shown in the app.
5. Delivery
- Delivery time is estimated and may vary due to traffic, weather, restaurant delays, or other conditions.
- Users must provide a correct delivery address and contact number.
6. Cancellation
- Orders once confirmed may not be canceled after preparation has started.
- Dyner reserves the right to cancel orders due to unavailability or technical issues.
7. User Conduct
Users must not:
- Use the app for illegal activities
- Provide false information
- Misuse offers, coupons, or referral systems
- Harass vendors, delivery partners, or support staff
8. Vendor Responsibility
Restaurants/vendors are responsible for food quality, hygiene, preparation, and packaging.
9. Limitation of Liability
Dyner is not responsible for:
- Food quality issues caused by vendors
- Delayed deliveries due to unavoidable circumstances
- Loss caused by incorrect address or contact details provided by users
10. Changes to Terms
Dyner may update these Terms & Conditions at any time without prior notice.